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The Customer Hub is your unified Customer Support Hub which allows customers to see their complete purchase history and download invoices. They can also update their credit card, or even cancel their own subscriptions.

 Reduce Customer Support Tickets

Get rid of those support layup requests that are bogging down your support email. With the's Customer Hub, your customers will have access to all of the details they need about their order without your staff or you needing to lift a finger. There's no more waiting around for hours. No more confusion about the items they purchased.

Customers can access the Customer Hub using the link in their receipts for orders or subscription charges reminders and much more. Customer Hub is a "magic URL" login method. This means that there aren't any passwords to be remembered! Customer Hub emails your customer a secure magic link so they will never be locked out.

Do we not say that Customer Hub functions flawlessly across mobile devices? Customers can access assistance they require, regardless of the device they are making use of. This is crucial, since our data shows that just under 60 percent of customers who visit Customer Hub log in using an mobile device.

 What's new in Customer Hub?

In this latest upgrade, we've added the Payment History section within the Customer Hub. Customers can see every single past order, charge, and refund all in one location.

Customers can see the details of their order by clicking on the line item in this Pay History table. You will be able look at a fully loaded invoice, breaking down every detail of their purchase. You can instantly see the items purchased, what taxes or shipping was charged, what credit card was usedand many other details.

 Provide 'Self-Help' to Customers Assistance

With our Customer Hub Customers also get the tools to control their subscriptions. Allow your customers to quickly update their credit card in their account, check when their next bill will be due and then cancel their subscription entirely--all without needing the assistance of a assistance team.

If your clients can control their own subscriptions, you will get happy customers, and you get hours of your time back every single week.

If someone needs more attention If they require attention, the Contact Us tab directs them to your emailaddress, social media profiles and your support website. We're making customer service painless.

 Is Now Available on Grow Plans

Customer Hub was previously available only existed on the Scale plan. But along with today's brand fresh updates, this new support-boosting feature is now accessible to customers of Grow and Scale accounts as well. Customer Hub is available inside of every Grow as well as Scale accounts.

That means you have the tools you'll need to impress your clients, streamline the repetitive tasks of support, and give your community the resources it requires to get billing assistance.

If you'd like to, you can turn Customer Hub off with one mouse click within your Marketplace Settings.

For Customer Hub to work for you and your customers, hop over to .com to sign up today for a free trial! Explore how these features can supercharge your ecommerce.

The brand modern Customer Hub will be the perfect tool for serving your customers, and lowering your workload while doing so. You can then invest the earlier time in creating new services, expanding the number of customers you serve, as well as enthralling your customers.

    Begin a trial of one of our Grow and Scale plan to use the Customer Hub today!