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The "About Us" page is one of the fundamental elements of your website.
This is more than details about your business -- it's the heart of your brand story, where you connect with potential clients on a more personal level.
If you're trying to design pages that connect with users, creates trust and enhances your brand identity You're in the right spot. In this post we'll discuss what this page needs to include, provide real life examples, and give tips on creating an amazing one to your website.
What exactly is the purpose of an About Us page?
An About Us page tells your tale. It's where you share your identity, the things you do for a living, as well as what you're passionate about. It's also a great chance to establish trust with your customers.
For example, an earth-first lifestyle brand might share its mission statement and focus on planting trees for every item purchased.
A brand for kids' toys might tell the story of its founder of battling to find solutions for their children's unique demands or style of play before finally establishing their own.
Food founders can talk about the experiences they had growing in the family and how particular foods impacted their development. They could go on to explain their desire to source ingredients that help others experience their culture or meet their health and fitness goals.
The About Us page can also provide a central point of reference for prospective investors and other third parties to access historical information on your organization, download brand assets, and locate contact information for press. The page could also provide statistics and discuss the leadership of your company, and direct to additional information on media relations.
As opposed to product pages or other promotional content In contrast to promotional articles or product pages, an About Us page seeks to give the right answer to visitors who come to your site and wonder, "Who's running this store?" "Why did someone begin such a thing?" "Is this an company that I could believe in?" "I wonder if it's something I could get involved with?"
Why is it important to have an About page necessary?
The About page of your website provides information about your company that includes your name, who you are, what motivated you to establish your business and the values you are standing for.
The background also builds trust and establishes a real relationship with the visitors.
But the benefits don't stop there. The solid About Us page also:
- distinguishes you from other competitors. This is an opportunity to show your uniqueness. For example: "We're the only company who hand-stitches every garment we sell and guarantees the finest workmanship."
- Humanizes your brand. Your About Us page puts a name (and an underlying narrative) to the name of your company. As an example, "As a busy mom of three, I started this venture because I've seen firsthand how hard it is to make time for yourself."
- establishes credibility and proficiency. Sharing your experience, qualifications and core brand values lets customers know they can trust your ability to deliver. You could say "Our founder has over 15 years experience in the energy sector that is renewable and has been mentioned in Forbes, Bloomberg, and The Wall Street Journal."
- Improves your SEO. About pages offer you the possibility to integrate keywords in order to boost your site's ranking more highly in results for search engines. For example: "At [Company Name], we're committed to providing the best [keyword phrase, e.g., 'eco-friendly cleaning products'] to ensure that your home stays clean and green."
- drives conversions. An appealing About Us page can be the turning point to turn visitors into purchasers. For instance: "Join the thousands of delighted customers who have made the switch to our top-quality, all-natural skincare line -- your skin will thank you!"
Do online stores require An About Page?
A About page is important for online stores.
Why?
The reason is that shoppers cannot feel or see your items on the ground. You can't let them walk through your online store and get a sense of the brand. The About Us page is often their first (and sometimes only) chance to connect with you on a deeper scale.
Research backs this up. The study conducted of the Nielsen Norman Group shows it is the case that About Us pages that prioritize building trust are the most effective. As per Harvard Business Review, a strong company narrative will increase the importance of services or products.
It is essential to have the About Us page because it will result in real business benefits.
What to include in the About Us page
Every About Us page is unique and unique, much like your business. The key is to include the information that is necessary to reflect the persona of your brand, leadership's experience and attributes as well as your mission or purpose as an organization (your "why").
Not all elements will be needed for each website Here are some to think about:
Statement of mission
Your mission statement includes the purpose of your organization, its core values, and goals. It's an eloquent description of what you do, how you do it, and the reason it's crucial.
Including a mission statement gives customers a clear sense of the purpose behind you. It helps them understand the value of your products and services and what value you have in. This is more than a formality. it's another chance to make an impression that is memorable for visitors.
When you are drafting your goal statement, take into consideration the following aspects:
- Unique value proposition. What makes your brand products, services, or resources stand out from competitors?
- Customer you want to target. What are they serving, why, and how do you meet their needs?
- Impacts on the world. What is your company's strategy to make a difference beyond your bottom line?
- Future vision.What do you hope to accomplish through running a successful organization? What are the reasons why customers, stakeholders and potential investors be concerned?
Value proposition
Your value proposition should be a clear statement of the main benefit that you provide -what is essential for your prospective customer.
A compelling value proposition must:
- Focus on benefits, not the features. What can your product or service make your customers' lives better?
- Make sure you are specific and pertinent to your intended audience. Speak directly to your ideal customer's needs and needs.
- Create an emotional pull. Find the deep motives behind your offer.
A truly effective value idea goes well above the superficial level. Sure, you can say that the teen clothing company's value proposition is to save people cash, but it's pretty boring. It's better to say you help families afford trendy, sturdy clothing that will help students to feel comfortable at school and feel comfortable year-round.
Do not rush through this process. Achieving it correctly could mean the difference between a missed opportunity and a lifetime customer.
Social proof
People are always looking for some kind of reassurance that they're doing what's right. Sometimes, that assurance can just be from other people who have made similar choices. That's why trends go off and peer pressure can prove extremely successful.
Social Proofis the technical term for this type of phenomena where individuals look at the behavior and attitude of others as a guide for their behavior, or to support their decisions.
In the online world Social proofing is extremely crucial because it can help to add authenticity. With the surge in fake content as well as photoshopped images, people can struggle to judge authenticity. social proof could assist.
The online shoppers aren't able to see or touch your products in person. They aren't able to see you with their eyes and judge your credibility. So they rely on their experiences with others in determining whether they're genuine.
On Your About page you may include social proof on your page by including:
- Customer reviews. Feature glowing quotes from satisfied customers.
- Product reviews. Present star ratings, as well as in-depth reviews from actual users.
- Feeds for social media. Use real-time content on your social media pages which show how customers are engaging in conversation with your business. Also, add links to social media sites also.
- Credentials of trust. The seals are from trusted third parties like BBB. Better Business Bureau.
If done correctly Social proof can tap into our instinctual desire to be part of the crowd and can give hesitant shoppers the confidence they need to click "add to shopping cart."
Highlights from the press
The inclusion of press releases or other features is another powerful form of social proof you could incorporate on your About Us page.
A well-known publication gives your business credibility and relevance. They're a proven trust signal. This is why many landing pages feature an "As you can see on ..." section.
When including press mentions in your About page:
- Highlight recognizable publications. Concentrate on publications your people are likely to recognize and believe in.
- Use logos or highlighted images. The mentions should be visually appealing and simple to scan.
- Use snippets of text or quotess. Give a taste of what people have said about you, especially when you can prove your value in the first place.
- Link to the full content. Let interested readers dive deeper and see the full context.
If you've managed to have lots of news features to pick among, choose a blend of publications that are well-known and mentions that speak to your unique selling points and are a hit with your primary audience.
The core values
Your company's core values dictate how you do business. They're the unchanging beliefs that guide your actions, your culture, and your brand identity.
Value-driven consumption has been growing. Incorporating your values into your branding helps consumers understand your values beyond making a profit. They get a better understanding of your priorities and your greater purpose.
To make your values appealing on your About page, you should strive to
- Be specific and actionable. Beware of generic platitudes and concentrate on authentic brand values which guide your daily operations.
- Display, not simply talk about it. Offer concrete examples, or even stories of your beliefs in action.
- Connect them to your customer experience. Discuss how your beliefs translate to benefits for shoppers.
- Make them visually engaging. Use icons, images, or other formatting techniques to make your values easier to understand and remember.
Videos and imagery
Creative visuals showcase your products as well as convey the personality of your brand, and build an emotional bond to your clients.
Videos and imagery also put a face to your brand and evoke an emotional response. Plus, they cut through text, making an About Us page more scannable.
Here are some examples of videos and images you should consider:
- Behind-the-scenes photos or videos. Display your team's work, your workspace, or your process of production.
- Photos or videos of customers. In the majority of situations. User generated content is the ultimate in authenticity.
- Images that inspire. Capture the lifestyle or emotion you wish to associate with your brand.
- Views from 360 degrees or product close-ups. Offer customers the chance to see crucial features and benefits close.
- Infographics or illustrated explanations. Describe your business model, values, or the company's mission using graphics which can be more interesting than text blocks.
History
The company's history tells the history of how you began to take shape. Your journey will take you from a dream into a recognizable name.
it provides customers with a clear understanding of your roots and your growth. It helps them comprehend the roots of your vision and beliefs in addition to creating a narrative arc they can follow and invest in.
When crafting your history section:
- Start by having your "aha" experience. Why did you decide to create this business? What was the problem you were trying to solve?
- Mark important milestones. What were the most significant turning points or accomplishments on your path? What helped you to grow and change?
- Focus on the human component. What are the main people in your business's story? What obstacles did you have to overcome, and how did you deal with the obstacles?
- Tie it back to your purpose. How does your history inform your present values and strategy? What is the one thing that has not changed throughout your journey?
Craft a narrative that shows the passion and energy that drives your business. Highlight the long evenings, the curve of learning and breakthroughs.
Nine About Us page examples to start you off
Nine diverse About Us examples demonstrate the different styles and features available for different business needs. Make use of them as a starting point to create pages that reflect the brand you represent and contains all of the core features discussed earlier in this article.
1. Badeloft Luxury Bathrooms
Badeloft is a small-scale company that offers high-end bathroom accessories particularly bathtubs. Their About Us page is a the ultimate in storytelling.
First off, they nail the brand's message.
Three classmates from high school, united by a shared frustration with the luxury bathroom industry, choose to start their own company.
They outline their goals and strategies in a manner that makes them feel genuine and relevant to their clients.
The goal of the company is to bring the ultimate bathing experience in every bathroom. an "ultimate showering pleasure."
The real show-off is the proof of social media. There are glowing reviews on Houzz (a popular site to use for inspiration on home decor).
In addition, they offer Instagram posts from real customers showing off their gorgeous Badeloft bathtubs.
It's not just pretty pictures It's evidence that customers love their goods.
Badeloft's About Us page works because it's not only about the company. It's about the shared love for outstanding design as well as a commitment to the customers, and a story you can't help but get interested in.
2. Offerman Woodshop
Offerman Woodshop is a collective of skilled woodworkers based in East Los Angeles that focuses on traditional joinery and sustainability.
Their About Us page shines with the energy, enthusiasm as well as a strong commitment to their work and the community they serve.
The page opens by highlighting their core values- a focus on hand-crafted quality sustainability, green practices, as well as solid local relationships.
This reflects a brand who cares about its impact and its origins.
However, where the website truly comes to life is in the team profiles. Each woodworker, from the founder Nick Offerman to the newest recruit, gets the spotlight to highlight their unique journey, favorite projects, as well as their personal quirks.
They're not just resumesthese are stories that make you feel like that you're talking to the team face-to-face.
Offerman has alumni profiles as well as a testimony to the long-lasting relationships they build.
And by highlighting each member's distinctive background and hobbies and interests, they demonstrate the world that woodworking is an art which welcomes everyone.
Alongside the warm, conversational atmosphere, these small details provide the About Us page that feels more like a warm welcome as a business overview. This is a true glimpse of the tight-knit group that is that is united by the love of crafts, wood, and community.
3. myLAB Box
myLAB Box is a pioneering company that offers at-home health testing solutions designed to be easy secure, trustworthy, and private. Their About Us page builds trust and confidence in an extremely highly sensitive field.
The site begins by explaining their mission -- empowering individuals to manage their health.
They emphasize their dedication to quality, innovation, and customer satisfaction, positioning themselves as a trusted healthcare partner.
The most notable section one of their most popular sections is "Private and discreet". They address the the most common issues associated with conventional lab tests (time-consuming expensive, stress-inducing) and present their service as the remedy.
This shows they understand the requirements of their clients.
The founder story adds a personal touch. The author explains the history of the company in a relatable way.
By sharing their frustrations when they go through traditional testing They create a "we've been there" connection.
The section for teams is an effective building trust.
The presence of medical professionals with outstanding qualifications assures clients that they are with the best of hands. They use only genuine photos and not generic imagery to gain the trust of their customers.
The tone throughout is empathetic and empowering. They present themselves not only as a service however, but also as an understanding all-around partner.
4. Marey
Marey is a family-owned company providing innovative and affordable tankless water heating systems since the year 1955.
Their About Us page is a compelling mix of the company's history, mission, and values, which paint a vivid image of what they stand for and the values they represent.
The page opens with the story of the company's beginnings, tracing its roots back to its founder Mariano Reyes and his vision of sustainable, unending hot water in his native Puerto Rico.
This is the story that confirms Marey as an enduring, pioneering force in the business.
The "Who We Are" section puts a personal face to the brand, with the twins of a brother and sister now at the helm.
This legacy of the family adds an layer of warmth and authenticity.
Perhaps the most important aspect is the clearness of their mission, vision and the values.
Their commitment to energy efficiency and their emphasis on reliability and affordability, they paint a picture of a firm that takes care of its customers as well as the environment.
The page may benefit from more visuals as well as social proof it nonetheless is able to tell a coherent, compelling brand story.
It gives the reader a a sense of Marey's expertise in her work, the values she holds, and commitment to innovation -- all essential qualities for building confidence and trust.
5. Burning Man
Burning Man is a global community of makers, artists, and community organizers united through the principles of the "10 Principles".
The About Us page serves as a central hub. It provides an overview of their philosophy and invites you to browse numerous pages on their history, mission, and ways to get involved.
The site begins with a short introduction which highlights the size and extent of Burning Man's impact.
After that, the site gives clear directions to explore into the deeper. With the click of a button, you can examine their purpose statement and history and timeline, as well as ways to get involved.
The hub and spoke design makes information more manageable, and allows the user to decide on the path they prefer.
Even with the requirement to incorporate more interactive and visually appealing elements, the design offers a concise overview, and encourages further interaction.
Overall overall, the Burning Man About Us page is a complete overview of their complicated organisation. With a clear theoretical foundation as well as clear pathways to further study, they invite the reader to not just understand, but to participate in their global community.
6. Ryanair
Ryanair is the largest European airline group, with the span of 240 locations in over 40 countries. Their corporate About Us page is a great example of a comprehensive info hub that serves a vast spectrum of stakeholders, ranging from investors, customers and customers to potential partners and employees.
The page opens by providing a concise, clear introduction, which outlines Ryanair's competitive position as well as its global coverage.
Their emphasis on their dedication to sustainability from the bat is a smart move, given the increasing importance of environmental responsibility to all stakeholder groups.
There's a large section for the latest news.
This shows transparency, and helps keep the stakeholders informed about the progress and activities of the business. This feature also keeps the page fresh and relevant.
But the real heart of the About section is within the categories that can be clicked. From our Network to Sustainability, to Investors and more, each section caters to the specific requirements of various stakeholders.
This specific approach acknowledges the fact that a company's about us website isn't a one-size-fits-all solution, and needs to serve multiple audiences.
For potential partners or investors, the Our Network and Our Fleet sections contain crucial information about the operation. For job seekers, The Our People section is key. And for environmentally-conscious customers, the Sustainability section is a must-read.
While the design is fairly typical for corporate websites however, the layout is excellent for delivering details to the appropriate stakeholders.
7. Fuji Electric
Fuji Electric is a global manufacturer of quality technologies and energy-related products. It has a a century-long company history of ingenuity.
The About Us page reflects their position as an established market leader, and is focused on their expertise, reliability as well as their commitment to customer success.
The website opens with a strong value proposition that emphasizes that Fuji Electric is more than just a manufacturer They're a business partner who is dedicated to helping organizations to overcome obstacles.
The "Century of Innovation" section is the highlight which celebrates the 100th anniversary of Fuji Electric.
The timeline of key milestones, from manufacturing electrical machinery in 1924 to building their first hydraulic engine in 1936, shows their decades-long experience and innovative spirit. The history of their innovation has built trust and credibility.
The site's homepage then guides visitors to more specific categories, from Products and Locations to Customer Services and Tech Tips.
It meets the varied information needs of their corporate clients, be they clients, partners or employees.
The overall tone is professional and suitable for an international, big corporate. The emphasis is on the substance of facts, not on flashy graphics or storytelling.
The overall Fuji Electric's About Us web page provides an overview of the company. Though it doesn't have the passion or enthusiasm that smaller companies have but it conveys their size, capabilities, and commitment to excellence and innovation.
To reach their intended audience of huge-scale technology and energy customers the approach will likely inspire confidence and trust.
8. World Vision
World Vision is a global charity that is committed to helping children and families to fight poverty and injustice.
Their About Us page is a testimonial to their commitment to their faith-based mission and many years of brave, loving actions.
The site immediately grabs your the attention of viewers with its powerful and emotional phrases. The page is filled with phrases like "Going all the way to the end. Where no one else goes." as well as "Dangerously gentlehearted."
The centrality of their faith is a constant theme. They are clearly stating their commitment to serving every child, regardless of religion. The balance between conviction and acceptance is striking.
Their timeline is powerful. The story is one of continuous and courageous actions from the humble beginnings helping a little girl to now serving millions.
For instance, challenging the church in the fight against AIDS as well as helping Vietnamese refugees show a willingness to take controversial but essential stands.
The images of children throughout the world create an emotional connection for each child.
These visuals drive home the true, transformative effect of World Vision's work.
Overall, World Vision's About Us page is an outstanding illustration of conveying the mission, belief, and impact in a way that inspires.
Six tips for a great About Us page design
The creation of a successful "About Us" page requires more than just laying out all the information mentioned earlier. Below are 6 tips to help you create a page that's visually appealing and is a hit with your target audience.
Favor authenticity over stock
Original charts and photos over stock images that are generic any day. Why? They show what is real about person you are.
The stock photos may be helpful However, they're not telling your unique company story. They're like using someone else's family pictures in your own album. The photos don't seem authentic.
When you use pictures of your employees, your products, or your office space offer the customers a glimpse of the behind the scenes. You're showing them the faces behind the brand, how the product is made, and the processes behind it.
And that creates trust and connections.
This is also true for graphs or infographics. Unique data visualizations can help your customers to comprehend and accept your message in ways that common graphics cannot.
A Nielsen Norman Group study provides a little more about the importance of trust in relation to About Us pages:
"Perhaps one of the most interesting trends that emerged in our most recent survey is that consumers now expect companies to demonstrate a heightened degree of transparency and authenticity not just on their website and in all interactions one may experience with the organization. In more ways than ever before, customers are suspicious of organizations and see right through complex corporate speak, jargon, and stock photography.
Companies that present themselves as customer-focused personable, friendly, and easy to get around."
Check page responsiveness
It's important that your About Us page needs to appear stunning and function effectively on every device. This is where responsiveness of the page comes in.
Responsive design is when your website will automatically adapt to the screen it's being viewed on. Whether it's a desktop monitor as well as a tablet or even a mobile phone, your content is easy to read and use.
No zooming, no scrolling, no frustration.
Why is this so important? because more and more users are shopping and browsing on their phones.
In the event that the About Us page isn't responsive, you could be losing out on a potential user who's annoyed with your clunky mobile experience.
Lower load times
Load time is how long it takes your website to show up in the browser.
In the event that you're About Us page takes too time to load, potential clients may abandon your site before even seeing what you're all about. That's a missed opportunity to connect and convert.
Rapid load times can boost conversion rates and improve the rankings of your website on search engines (Google loves fast sites! ).
There are many ways to make things faster:
- Reduce request for HTTP. Each element of your site (images and scripts, as well as stylesheets) requires the use of an HTTP request. The goal is to streamline your site in order to decrease these requests.
- Enable the browser to cache. The browser tells the visitor to store parts of your site so that they can load quicker on subsequent sessions.
- Use a content delivery network (CDN). CDNs provide your content to servers in a chain, so site visitors load your page on the nearest server them.
And if you want to test the current loading speed on your About Us page, you are able to use software such as Google PageSpeed as well as GTmetrix. They will also offer actionable strategies for improving the performance of your website.
Looking for a place to start? If you have a website that is built on WordPress, Jetpack Boost gives you the tools that are easy to use to measure and improve your site performance.
Take a look at the fold
While you're developing for your About Us page, you might hear people talk of "the fold." The fold can be described as the bottom of a user's screen.
The reason for this is Because whatever is "above the above the fold" is what the user gets first to see, without having to scroll. This is the most prominent space on your page It's also your opportunity to impress your visitors with a strong first impression.
Think of it like a storefront window display. It is important to display your best stuff up front to entice people to visit and look more.
The question is, what information should you include over the fold of your About Us page? Here are some suggestions:
- The headline must be compelling and conveys the unique selling point of your business.
- Visuals with awe-inspiring visuals that show off your personality as a brand.
- A clear and concise outline of who you are and what you accomplish.
- An appeal to action that inspires first-time visitors to continue exploring.
But don't try to cram all of it in there. Be clear, focused and simple to understand. You want to pique interest and not overpower.
The fold, while significant, it's by no means the only thing that matters. With flexible design, folds could be placed in different locations in different devices.
A fantastic About Us page takes visitors to a different world, every section constructing on each other to form a compelling narrative.
Encourage users to take decision
The About Us page isn't just an opportunity for you to talk about yourself -- it's also a powerful tool for driving to take action. One of the most effective methods to achieve this is by putting a distinct call-to action (CTA) near the end of your page.
Consider this: You've been able to take your customer on an adventure through your brand's tale. They are aware of who you are, what you stand for and the reasons you're amazing. That's the perfect moment to invite them to take your next step along with you.
Perhaps you're browsing through your products selection. Perhaps you're signing up to your email newsletter. You can also follow your social media accounts.
Whatever the case, your CTA must be precise, compelling, and in line with your overall brand objectives.
Here are some CTA concepts to take into consideration:
- Shop our latest collection. This is a great option if you want to drive sales and showcase your company's products.
- Join our community. It is an excellent option for building your email or social following.
- Read our blog post. This is the best option if you want to establish your brand as a thought leader that will add value to your products.
- Connect with us. This can be a great option if you want to start a conversation and build relationships with visitors or your partners.
The key is to ensure that your CTA memorable and irresistible. Make use of action-oriented language, attractive style, and an enticing message of value.
Use concrete numbers
The numbers can be your most trusted companion. They provide credibility, understanding as well as impact to your narrative. But what sort of numbers are we talking about?
Think stats like how many customers you've served or how many items you've sold, or how much your company has grown. Maybe it's the achievements you've achieved, awards you've achieved, or the time you've spent in business.
In this case, instead of simply saying that you have "a lot of happy customers" You could instead declare "we've been privileged to serving over 10,000 satisfied customers." Instead of "we've increased our sales by a significant amount" it could be "we've witnessed a 150% increase in sales over the last year."
Your achievements are tangible and outstanding. These numbers help prospective customers comprehend the magnitude of your business, your expertise, and your expertise.
However, a word of caution Do not go too far. Don't expect to have your About Us page to read like a math textbook. Choose your most impressive or relevant statistics and sprinkle them throughout your narrative.
The best rule of thumb is the rule of three. Choose three important numbers to highlight, then incorporate them into your narrative. Anything more than this, then you're at risk of overwhelming your reader.
It is also important to consider context. A number alone might be meaningless to your reader. The magic happens when you pair it with the reason what it means.
Make sure that people know what you're all about
You've got a unique story that you want to share with your about page. a great location to share it.
Keep in mind that your About page isn't just about what you do It's also about why you're there. Be passionate, share your story, make sure you are transparent and genuine, and invite your visitors to be a part of your journey.