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The policies on refunds are a set of rules that give your clients with the details that they will need to receive their money back when they return of an item they purchased to you store. A reasonable business policy that is suitable for small companies could include details such as time frames, methods by how refunds are handled and what steps customers must follow or do to obtain the refund.

Refund policies are essential because they help your customers take purchasing decisions and help create trust and credibility for the business. Discover more about the importance of a return and refund policy as well as view a sample of a template for a policy on refunds.

Reminder: The refund policy example is just an initial step, and is not meant to serve as a return policy model nor is it intended to serve as legal guidance.

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