Logo

Refund policies are the set of guidelines you use to inform your customers on how they can get their funds back returning their purchase at your shop. An acceptable policy for small businesses could include things like timelines, how refunds are dealt with, and the steps customers need to do or submit to obtain their money.

Refund policies are important because they help your customers make purchases and establish trust and transparency around the business. Learn more about refund and return policy and view an example of a sample refund policy.

 Note: Our sample refund policy is only a starting point that is not intended to serve as an actual return policy template nor as legal advice.